Returns & Exchanges
At Mega Furniture, we want you to love your home. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a refund or exchange.
Initiate Your Request
Log in to your account and select the order you wish to return, or contact our customer support team with your order number.
Prepare for Pickup
Ensure all furniture is disassembled and placed in its original packaging to prevent damage during transit.
Schedule Collection
Our logistics team will contact you within 48 hours to arrange a convenient time for our specialized couriers to collect the items.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing